Privacy Policy

About This Privacy Notice

Steirereck values the confidentiality of every visitor's personal information. This notice outlines how we collect, handle, and safeguard your data when you interact with our website and booking services. Our practices fully comply with the European General Data Protection Regulation (GDPR) and applicable Austrian telecommunications legislation.

Information We Gather

When you make a reservation through our platform, we collect the details you provide — including your name, electronic mail address, and telephone number. This information is used solely to process and manage your booking. We do not share this data with third parties for marketing purposes.

Use of Cookies

Our website employs cookies — small data files placed on your device by your browser. Certain cookies are essential for the website to function properly, while others assist us in understanding how visitors navigate our pages so we can continuously enhance your experience.

Your Legal Rights

Under applicable data protection law, you are entitled to access the personal data we hold about you, request its correction or removal, restrict its processing, obtain a portable copy, and withdraw your consent or raise an objection at any time. Should you feel that we have not handled your data appropriately, you may lodge a complaint with the competent supervisory authority.

Payment Processing

Reservation payments are handled by a secure external payment provider. We do not store credit card numbers or sensitive financial details on our servers. The payment provider processes your transaction under their own privacy and security policies.